Accessibility at Chicago-area Hilton hotels

When it comes to traveling with a disability, there can be a lot of unknowns. But staying at a hotel with the right type of accommodations can make all the difference. That’s why Hilton makes it easy to discover their full array of accessible resources and amenities, from getting around the hotel’s public spaces to special in-room amenities. 

Check out some of the Chicago-area Hilton hotels with a range of accessibility resources for all types of needs.

Palmer House, a Hilton Hotel

Palmer House, a Hilton Hotel, is one of Chicago’s most historic spaces. For more than 150 years, the iconic hotel has been wowing guests with its opulent lobby, unique history, and incredible hospitality. Enjoy a craft cocktail under the stunning frescos, see a magic show, or relax at the spa — your stay is guaranteed to be unforgettable.

Find accessible rooms at Palmer House, a Hilton Hotel.

Service animals

Service animals welcome

Mobility

Wide entry doors to guest rooms

Hearing

Closed captioning on televisions or closed captioning decoders
Visual alarm for hearing impaired in rooms and public areas

Amenities

Accessible swimming pool
Accessible exercise facility
Accessible hotel restaurant
Accessible concierge desk and registration desk

Getting around

Accessible parking
Accessible public entrance
Accessible elevators
Accessible routes to many hotel amenities

Learn more about accessible amenities at Palmer House, a Hilton Hotel

Hilton Chicago

A pool lift designed to help those with mobility issues enter and exit the indoor pool at Hilton Chicago.

A long-time Chicago favorite with an unbeatable location, Hilton Chicago overlooks Grant Park and offers easy access to Soldier Field, Lake Michigan, the Museum Campus, Buckingham Fountain, and more. The hotel offers rooms and suites with sweeping water or city views, a fully stocked athletic club, and several in-house dining options and room service.

Find accessible rooms at Hilton Chicago.

Service animals

Service animals welcome

Mobility

Accessible showers with roll-in access

Hearing

Closed captioning on televisions or closed captioning decoders
Digital alarm clock available with strobe light
Visual alarm for hearing impaired in rooms and public areas

Amenities

Accessible swimming pool
Accessible exercise facility
Accessible hotel restaurant
Accessible concierge desk

Getting around

Accessible parking
Accessible public entrance
Accessible elevators with braille and lowered buttons
Accessible routes to many hotel amenities
Wheelchair ramp for lobby/reception access
Braille room numbers

Learn more about accessibility at Hilton Chicago

The Drake

An accessible bathroom at The Drake Chicago

An icon on the Chicago lakefront, The Drake is a legendary Chicago landmark that’s hosted royalty, dignitaries, and celebrities since it first opened in 1920. The location near Oak Street Beach on The Magnificent Mile puts you in the heart of downtown Chicago. For the full experience, make sure to head to the elegant Palm Court for a classic afternoon tea.

Service animals

Service animals welcome

Hearing

Closed captioning on televisions or closed captioning decoders
Visual alarm for hearing impaired in rooms and public areas

Amenities

Accessible bathtubs
Accessible exercise facility
Accessible hotel restaurant
Accessible concierge desk

Getting around

Accessible parking
Accessible public entrance with level or ramp entrance into building
Accessible elevators with braille 
Accessible guest room access
Accessible routes to many hotel amenities
Braille room numbers

Learn more about accessibility at The Drake.

Hilton Orrington/Evanston

An accessible bathroom at Hilton Orrington/Evanston

Just one block from the scenic Northwestern Campus, the lakeshore Hilton Orrington/Evanston is the perfect jumping off point to attend Wildcats events and explore charming local shops, eateries, breweries, museums, and beaches. And don’t miss the new Thomas & Dutch serving contemporary comfort food on the first floor.

Find accessible rooms and suites at the Hilton Orrington/Evanston. 

Service animals

Service animals welcome

Mobility

Wide entry doors to guest rooms

Hearing

Closed captioning on televisions or closed captioning decoders
Digital alarm clock available with strobe and a vibrating pad
Visual alarm for hearing impaired in rooms and public areas
Audible alerts in the elevator

Amenities

Accessible bathtubs 
Accessible exercise facility
Accessible hotel restaurant
Accessible concierge desk

Getting around

Accessible parking
Accessible public entrance 
Accessible elevators 
Lowered peep holes in room doors
Accessible routes to many hotel amenities
Wheelchair ramp for lobby/reception access
Accessible transportation with advance notice

Learn more about accessibility at Hilton Orrington/Evanston.

Hilton Chicago O’Hare Airport

If you’re looking for a comfortable and convenient place to stay while traveling, look no further than Hilton Chicago O’Hare Airport. Located on the grounds of the O’Hare International Airport, the hotel is directly connected to Terminals 1, 2, and 3, plus shuttle service to Terminal 5. Amenities include room service, all-day dining, a fitness center, pool, spa, and more.

Find accessible rooms at Hilton Chicago O’Hare Airport.

Service animals

Service animals welcome

Mobility

Wide entry doors to guest rooms

Hearing

Closed captioning on televisions or closed captioning decoders
Visual alarm for hearing impaired in rooms and public areas
Notification devices for the doorbell or door knock and incoming telephone calls

Amenities

Allergy-friendly rooms
Accessible bathtubs 
Accessible exercise facility
Accessible hotel restaurant
Accessible concierge desk

Getting around

Accessible parking
Accessible public entrance 
Accessible elevators with braille
Accessible routes to many hotel amenities
Wheelchair ramp for lobby/reception access
Accessible transportation with advance notice

Learn more about accessibility at Chicago Hilton O’Hare Airport. 

Explore more on accessibility in Chicago.

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